Terms & Conditions

This page shows our Terms and Conditions (“Terms”) .

Please read the Terms set out below carefully and make sure you understand them before registering on Emmi.ai, using Emmi.ai or purchasing any of our products or services.

If you do not agree with these then you cannot register on Emmi.ai or purchase or use any of our products or services.

The Terms and Conditions are enforced to ensure a safe, stable and fair experience to all Users of Emmi.ai.

Registration on Emmi.ai or use of any products or services from Emmi.ai constitutes agreement to these Terms and Conditions.


Emmi and Emmi.ai are trading names of One Maths Limited, a company registered in England and Wales (number: 10289587).

Our office address is:
Emmi.ai Limited
20 Ropemaker Street
London EC2Y 9AR

We can be contacted by email at support@onemaths.com.

The Terms and Conditions constitute an Agreement between Emmi.ai Limited and you, the User of Emmi.ai.

1 Interpretation

1.1
In these Terms and Conditions:

“Agreement”, “Terms and Conditions” or “Terms”
this agreement between Emmi.ai and the User;
“Course” or “Emmi.ai Course”
the online learning courses made available by Emmi.ai on our Website for use by Users;

“Examination Body”
organisations which award secondary education level qualifications, including but not limited to A Levels;

“Emmi.ai”, “Emmi” “we”, “us” and “our”
are references to Emmi.ai Limited and the Website;

“Parent”
a User linked to a Student who has permission to view and manage personal and billing data and act as a Payee on behalf of the Student;

“Payee”
a User who pays for products or services from Emmi.ai for themselves as a Student or on behalf of a Student;

“Privacy Policy”
the policy displayed on our Website at privacy which details how we collect and store personal data;

“Rights”
copyright, trademarks, database rights and other intellectual property rights;

“Student”
the User subscribed to one or more Emmi.ai Courses;

“User”, “you” and “your”
are references to you the user of the Emmi.ai Website; and

“User Material”
all material in whatever medium or form created by the User on the Emm.ai Website including video, audio, images, messages to Emmi.ai, messages to other users, comments, text, responses to questions, and metadata;

“Website”
the website https://www.onemaths.com on which we operate Emmi maths tutoring.

1.2
Any of the foregoing definitions applies, as the context may require, to the singular or the plural form of the term used.

1.3
In this Agreement:

1.3.1
clause headings are inserted for ease of reference only and do not affect construction;

1.3.2
references to “writing” or cognate expressions includes a reference to email or comparable means of communication;

1.3.3
words importing one gender shall be treated as importing any gender, words importing individuals shall be treated as importing bodies corporate, corporations, unincorporated associations and partnerships and vice-versa, words importing the singular shall be treated as importing the plural and vice-versa, and words importing whole shall be treated as including a reference to any part thereof; and

1.3.4
reference to any party includes that party’s personal representatives, successors and permitted assigns;

1.3.5
references to clauses are to the clauses of this Agreement.

2 Subscribing to Emmi.ai Course(s)

2.1
The User warrants that the User has the legal capacity to enter a binding contract with Emmi.ai.

2.1.1
If the User is under the age of 18 the User must have obtained full consent from his/her parent or legal guardian and both Student and Parent warrant they are fully aware of the Terms upon which the Emmi.ai Course(s) is made available to him/her as set out in these Terms and Conditions.

2.1.2
words importing one gender shall be treated as importing any gender, words importing individuals shall be treated as importing bodies corporate, corporations, unincorporated associations and partnerships and vice-versa, words importing the singular shall be treated as importing the plural and vice-versa, and words importing whole shall be treated as including a reference to any part thereof; and

2.2
The User must provide a valid email address on registration.

2.2.1
The User must set a password when completing their account registration.

2.2.2
The User must ensure that they keep their confirmation link and registration details secure and must not provide this information to any third party unless explicitly granted permission from Emmi.ai.

2.3
Emmi.ai Course(s) from this Website are intended for use only by Students who has an active subscription which provides access to the Emmi.ai Course(s) associated with the subscription.

2.4
Emmi.ai reserve the right to alter the Emmi.ai Course(s) available for sale on the Website and to discontinue any Emmi.ai Course.

3 Prices and payments

3.1
All prices listed on the Website are correct at the time of publication. However, we reserve the right to alter these in future.

3.2
A Student can purchase a subscription to Emmi.ai Course(s) for themselves, acting as their own Payee, or a Parent can purchase a subscription to Emmi.ai Course(s) on behalf of a Student, acting as a Payee.

3.3
Emmi.ai will take all reasonable care, in so far as it is in our power to do so, to keep the details of the User’s order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss the User may suffer if a third party procures unauthorised access to any data the User provides when accessing or ordering from the Website;

3.3.1
the Payee debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet;

3.3.2
the credit card company of the Payee may do security checks to confirm it is you making the order.

3.4
If Emmi.ai does not receive a payment on time we reserve the right to suspend or cancel the Student’s participation on the Emmi.ai Course and further access to Emmi.ai may be denied to the Student and Parent.

4 About Emmi.ai

4.1
Emmi.ai may be accessed online via our Website.

4.2
Students should be aware that completion of each Course requires significant effort and regular participation;

4.2.1
some modules of a Course may require more effort and time than other modules and progression through a Course is not linear;

4.2.2
the effort required to progress through a Course will vary at different stages of participating in the Course;

4.2.3
inactivity may adversely impact the score allocated to the Student resulting in a lower score to take account of the period of inactivity.

4.3
Upon subscribing to course(s), we grant to the Student a non-exclusive, non-transferable, limited, personal, revocable, worldwide licence to access Emmi.ai and the purchased Emmi.ai Course(s). The licence is a “named user” licence which means that only the Student who is named on the licence may use the licence and access Emmi.ai. Course(s) cannot be shared or used by more than one individual.

4.4
The User shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make Emmi.ai available to any third party, or the content of Emmi.ai or any of our Courses or our Website in any way; (ii) modify or make derivative works based upon Emmi.ai or any Course; (iii) embed the service as an “iframe” or “frame” from within another application; or (iv) reverse engineer or access the Website or Emmi.ai in order to (a) build a competitive product or service, (b) build a product using ideas, features, functions or graphics that are similar to those related to the Website or Emmi.ai, or (c) copy any ideas, material, features, functions or graphics of the service.

4.5
When accessing Emmi.ai and using our Website the User shall not: (i) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (ii) interfere with or disrupt the integrity or performance of the service or the data contained therein, or our Website, servers or networks; (iii) attempt to gain unauthorised access to the Website or Emmi.ai or its related systems or networks; or (iv) take any action that imposes an unreasonably or disproportionately large load on our system.

4.6
The User is not permitted to use Emmi.ai or any Course to assist in the development of their own software or that of a third party. The User must not use or copy all or any part of Emmi.ai’s graphical user interface, operating logic or database structure for it to be part of or to develop any software or other product or technology, unless that use or copying is permitted by law.

4.7
From time to time Course content will change to take account of changes in the curriculum set by the Examination Body or to be improved by Emmi.ai;

4.7.1
for the avoidance of doubt, where this occurs participation on a Course does not entitle Students to participate in updated Courses free of charge.

4.8
Courses cannot be paused.

4.9
Emmi.ai reserves the right to change the schedule or content of a Course, even but not limited to while it is in progress, without notice.

5 Emmi.ai code of conduct

5.1
All Students who participate in an Emmi.ai Course must agree to abide by the following code of conduct:

5.1.1
I will not engage in any activity that may dishonestly improve my results.

5.1.2
My answers to quiz questions, memorisation exercises or exam practice sessions will be my own work entirely.

5.1.3
I will not make my solutions to quiz questions, memorisation exercises or exam practice sessions available to anyone else.

5.1.4
I will not share any of the Emmi.ai Course material, whether content or exercises, with anyone else.

6 What we do with your information

6.1
The User agrees to provide Emmi.ai with accurate and complete information wherever Emmi.ai requests information from the User.

6.2
The User authorises us to use, store or otherwise process their personal information in order to provide the Courses to them, for marketing and credit control purposes and where required by law.

6.3
Emmi.ai will not disclose sensitive personal information to third parties without direct consent from the User.

6.4
The User is entitled to request a copy of the personal information we hold on them.

6.5
For more information about how Emmi.ai processes and uses information we collect about Users, please see our full Privacy Policy. By using Emmi.ai, the User is consenting to such processing and use.

7 Support

7.1
All operational queries or complaints concerning Emmi.ai and access to any of the Courses should be addressed to support@onemaths.com.

7.2
Emmi.ai can be accessed from any internet enabled desktop PC. High speed broadband is recommended. Mobile and tablet devices may not be supported.

7.3
When using Emmi.ai the Student must ensure that they use up-to-date Google Chrome internet browser to ensure that Emmi.ai appears in the correct format with its intended functionality. Other browser software are not fully supported, and certain Emmi.ai website functionalities are not available on other browser software.

8 Intellectual property and data submitted on Emmi.ai Course(s)

8.1
All Rights in the Website and Emmi.ai Courses are and shall remain the property of Emmi.ai or of its licensors (as the case may be) and nothing in these Terms and Conditions shall transfer any ownership rights to the User.

8.2
The User must not modify, copy, reproduce, upload, post, transmit or distribute by any means or in any manner whatsoever, any material or information or download from Emmi.ai or our Website except where expressly invited to do so or indicated on Emmi.ai or our Website.

8.3
Upon submitting User Material on Emmi.ai, the User assigns to Emmi.ai absolutely with full title guarantee all its right, title and interest in and to the Rights in User Material, including specifically the world-wide right to:

8.3.1
use, copy, host, electronically store, cache, display, communicate, broadcast, transmit, make available and distribute the User Material to Users in all existing and future media and formats on Emmi.ai;

8.3.2
change, amend or develop the User Material in whatever way Emmi.ai deems appropriate, and create derivative works from it.

8.4
The User waives absolutely his moral rights arising under the Copyright, Designs and Patents Act 1988 in relation to the User Material and, so far as is legally possible, any broadly equivalent rights he may have in any territory of the world.

9 Cancellation and Termination

9.1
The Payee may cancel the Agreement and receive a full refund within 7 working days of paying for a subscription provided the Student has not logged in and accessed the subscribed Courses.

9.2
Once a Student has accessed a subscribed Course, the Payee is entitled to cancel further participation on a Course at any time but previous payments are no longer refundable.

9.3
All subscriptions are by default recurring, recurring subscription can be cancelled by visiting billing‘s page, upon cancellation, the recurring payments are cancelled from the next payment circle. Previous payments are not refundable.

9.4
Emmi.ai is entitled to cancel or suspend a User’s access to Emmi.ai or Emmi.ai Courses and/or terminate this Agreement if we reasonably consider or suspect that the User has acted in breach of these Terms and Conditions.

9.5
Emmi.ai may cancel or suspend a User’s access to Emmi.ai or Emmi.ai Courses and/or terminate this Agreement with immediate effect if at any time:

9.5.1
Emmi.ai reasonably considers or suspects that the User has committed any breach or non-observance of any of the provisions of this Agreement;

9.5.2
The User commits any gross misconduct affecting the business of Emmi.ai or any fraud or dishonesty or acts in any manner which in the opinion of Emmi.ai brings or is likely to bring Emmi.ai into disrepute or is materially adverse to the interests of Emmi.ai;

9.6
Following termination of this Agreement Emmi.ai shall continue to own and be entitled to use the Rights to User Material in accordance with clause 8.3.

10 Warranties and liabilities

10.1
The User warrants that the User Material is and will be original work and has not been and will not be copied wholly or substantially from any other work or material or any other source and that no part of the User Material shall:

10.1.1
infringe any third party Rights;

10.1.2
contain anything which is defamatory, libellous, obscene, or otherwise unlawful;

10.1.3
contain any viruses, Trojan horses, worms, time bombs, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data or personal information.

10.2
The User shall fully reimburse and defend Emmi.ai from and against any damages, costs and expenses suffered or incurred by Emmi.ai or awarded by any court against Emmi.ai as a result of or in connection with:

10.2.1
any claim or action that the use by Emmi.ai or Users of any User Material infringes the copyright or other intellectual property rights of a third party or breaches any applicable law or regulation;

10.2.2
any other breach by the User of these Terms and Conditions.

10.3
Great care has been taken to ensure that the information available on this Website and Emmi.ai is correct and error free. From time to time, there may be errors of fact and/or grammatical, spelling or typographical errors which we will use our reasonable endeavours to correct as soon as these are identified. We apologise for any errors or omissions that may have occurred. We cannot warrant that use of Emmi.ai or the Website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of Emmi.ai or the Website and we do not make any condition or warranty whatsoever, whether express or implied, relating to fitness for purpose or accuracy.

10.4
Save as expressly set out in these Terms and Conditions, we disclaim any and all liability to the User for Emmi.ai and the Courses. This does not affect the User’s statutory rights as a consumer.

10.5
If we are found liable for any loss or damage to the User our liability is limited to the amount the User or Payee has paid for the relevant Emmi.ai Course(s).

10.6
We cannot accept any liability to the User for any loss, damage or expense, whether direct or indirect, including any loss such as loss of profits or opportunity, howsoever arising.

10.7
Emmi.ai and the Emmi.ai Courses are provided on an “as is” basis and no condition, warranty or guarantee is offered either to the User in relation to the accuracy of the information provided. We cannot guarantee or warrant to a User that an Emmi.ai Course is suitable for the User or a particular Student. The use of Emmi.ai and the Emmi.ai Courses provided is entirely at the User’s and Student’s own risk and we cannot be held liable for any loss, damage or injury suffered or incurred as a result.

10.8
Emmi.ai do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to the User or the User’s computer system via Emmi.ai or our Website.

10.9
Emmi.ai shall not be held liable for any failure or delay in in delivering Emmi.ai where such failure arises as a result of any act or omission which is outside our reasonable control such as an act of God or those of third parties.

10.10
Emmi.ai have taken all reasonable steps to prevent internet fraud and ensure any data collected from the User is stored as securely and safely as possible. However, Emmi.ai cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.

11 Miscellaneous

11.1
Emmi.ai may subcontract any part or parts of Emmi.ai from time to time and we may assign or novate any part or parts of our rights under these Terms and Conditions without the User’s consent or any requirement to notify the User.

11.2
Emmi.ai may alter or vary the Terms and Conditions at any time without notice to the User. Any updates or variations to the Terms and Conditions will be published on the Website.

11.3
This Agreement constitutes the entire agreement between the parties and supersedes all previous agreements, promises, assurances, conditions, warranties, representations and understandings between them, whether written or oral, relating to its subject matter. Each party acknowledges that in entering into this Agreement it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Agreement. Nothing in this clause shall limit or exclude any liability for fraud.

11.4
No variation of this Agreement shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

11.5
No one other than a party to this Agreement, their successors and permitted assignees, shall have any right to enforce any of its terms.

11.6
The User shall not assign or transfer or purport to assign or transfer any of its rights, liabilities or obligations under this Agreement without the prior written consent of Emmi.ai. Emmi.ai may assign or transfer any of its rights, liabilities or obligations under this Agreement.

11.7
No failure or delay by a party to exercise any right or remedy provided under this Agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

11.8
If for any reason any provision of this Agreement is found to be unenforceable, the remaining provisions of this Agreement shall continue to be valid to the fullest extent permitted by law.

12 Notices

12.1
A notice or other communication required to be given to Emmi.ai under this Agreement shall be in writing and shall be:

12.1.1
delivered personally; or

12.1.2
sent by pre-paid first class post or recorded delivery; or

12.1.3
sent by email.

To Emmi.ai at its address set out at the beginning of this Agreement.

12.2
A notice or other communication shall be deemed duly received:

12.2.1
if delivered personally, when left at the address and for the contact referred to in this clause; or

12.2.2
if sent by pre-paid first class post or recorded delivery, at 9.00 am on the second Business Day after posting; or

12.2.3
if delivered by email, on the next Business Day after transmission.

12.3
In this clause “Business Day” means a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.

12.4
This clause does not apply to the service of any proceedings or other documents in any legal action.

13 Law

13.1
This Agreement, and any non-contractual rights or obligations arising out of or in connection with it or its subject matter, shall be governed by and construed in accordance with English law.

13.2
The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to hear and determine or otherwise settle all and any claims, proceedings, suits or action (including arbitration) arising out of or in connection with this Agreement or its subject matter.

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